Privacy Policy

JANDO MUSIC — Privacy Policy

Last updated: 22 September 2026

JANDO MUSIC respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it and how we use it.

A privacy notice should explain things such as the personal data collected, purposes, lawful basis, recipients, retention and people's rights.

1. Information We Collect

When you purchase a product or contact us, we may collect information such as:

  • Name

  • Email address

  • Billing information

  • Purchase history

  • Payment information necessary to process your order

  • Information you provide when contacting us

  • Website usage information and cookies

We only collect information that is reasonably necessary to operate the website and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders.

  • Provide access to purchased products.

  • Send order confirmations and download information.

  • Respond to customer enquiries.

  • Provide customer support.

  • Maintain records of purchases.

  • Prevent fraudulent or unauthorised activity.

  • Improve our website and services.

  • Send marketing communications where you have given appropriate permission or where otherwise permitted by law.

3. Payment Information

Payments may be processed by third-party payment providers.

JANDO MUSIC does not normally store your full payment card details.

Payment providers process your information according to their own privacy policies and security procedures.

4. Cookies

Our website may use cookies and similar technologies to ensure the website functions correctly, understand how visitors use the website and improve the user experience.

Where required, non-essential cookies will only be used with the appropriate consent.

5. Sharing Your Information

We may share relevant information with trusted third-party service providers where necessary to operate the business.

This may include:

  • Payment processors

  • Website hosting providers

  • Email and communication services

  • Digital product delivery services

  • Analytics and website services

We do not sell your personal information to third parties.

6. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records and complying with legal obligations.

7. Your Rights

Depending on the circumstances, you may have rights relating to your personal information, including the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your information.

  • Request restriction of certain processing.

  • Object to certain uses of your information.

  • Request portability of information where applicable.

  • Withdraw consent where processing is based on consent.

The ICO recommends that privacy notices explain these rights and how people can exercise them.

8. Contact

If you have questions about this Privacy Policy or want to exercise your data protection rights, contact:

JANDO MUSIC
Email: jandobookings@gmail.com

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

9. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will be published on this website.